Bank Kiosk Market Size, Share, Impressive Industry Growth, Analysis Report 2028
The number
of bank branches seems to be reduced; however, the demand for in branch banking
is continuously increasing. Here, the bank kiosks are considered as an ideal
solution to bring branches into the digitalized age, in turn, enhances the
banking experience. There is an increasing trend of self-service depositing
method for checks in the US. The transition towards self-service; banking
service is attributed to its advantageous factors such as it saves the time of
a user. It hardly takes 9 minutes of a customer to receive an official check
from a bank teller; whereas, from the self-service kiosks, the time taken to
get an official check cuts down by 40 seconds. Through self-service kiosks, the
customers can receive their checks 13.5 times faster than conventional check
collection method.
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The
interactive kiosks in banks enable tellers in the providing of better customer
service; as they’re not focused on providing guidance to customers with routine
transactions. Moreover, the bank employees can answer financial questions of
customers those in search for in-depth information regarding certain aspects of
banking. The banks can further assist customers regarding additional services
that their banks can offer. A bank in Connecticut used interactive or self-service
kiosks for the handling of over 40% of customer transactions, which in turn,
left employees to concentrate on more complex tasks. Moreover, a credit union
in North Carolina has reduced the bank teller costs by 40% and has made
self-service kiosks available to its customers.
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Online
banking has significantly reduced its prevalence in retail branch locations, as
millennials are increasingly preferring to visit banks for getting detailed
information from employees. Majority of the population that visits the bank for
getting information related to accounts are categorized into millennials.
Typically, millennials like to use interactive kiosks when available and prefer
to conduct routine transactions themselves. Self-service kiosks save the time
of an individual in banks, as instead of waiting in the queue, the customer can
easily scan their bank cards and IDs before completing a routine transaction at
a self-service kiosk. Therefore the growing trend towards self service kiosk in
banking sector further propels the market growth
Moreover,
the banks can use self-service kiosks to assist their customers in signing up
for different offers and promotions. The ID scanner at a self-service kiosk
permits customers to get the routine paperwork in merely seconds. ZIVELO has
started the designing and manufacturing of virtual banking expert kiosks for
some of the largest BFSI in the US. These kiosks offer a range of business
solutions such as connecting customers with Virtual Banking Experts that can
handle complex financial services during and outside of branch hours,
regardless of location and peak loads in branch traffic. Therefore of the
introduction of these advance kiosk further encourages the demand of bank kiosk
that contribute in the market growth.
Global Bank Kiosk Market-Segmentation
By Type
·
Hardware
·
Software &
Services
By Distribution
·
Metropolitan
·
Urban and Semi
Urban
·
Rural
Bank Kiosk Market– Segment by Region
North America
·
United States
·
Canada
Europe
·
Germany
·
United Kingdom
·
France
·
Spain
·
Italy
·
Rest of Europe
Asia-Pacific
·
China
·
Japan
·
India
·
Rest of Asia-Pacific
Rest of the World
·
Middle East &
Africa
·
Latin America
Company Profiles
·
Auriga SpA
·
Advantech Co., Ltd.
·
Axiomtek group
·
Addsoft
Technologies Pvt. Ltd.
·
Aurionpro Solutions
Ltd.
·
Agmatel
·
Cisco Systems, Inc.
·
Diebold Nixdorf,
Inc.
·
Embross
·
Glory Global
Solutions (International) Ltd.
·
GRG Banking
·
Hitachi, Ltd.
·
Ingenico Group
·
KAL ATM Software
GmbH
·
NCR Corp.
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