Smart Virtual Assistance Market Report 2022: By Key Players, Trends, Size, Share and Forecast 2022-2028
The Global Smart Virtual Assistance Market is expected to grow at a significant CAGR during the forecast period. A smart virtual assistant (SVA) is a piece of software created using artificial intelligence. It stimulates or produces responses that are comparable to those seen in human interactions, and it performs certain jobs like customer service. Machine learning, deep neural networks, and other advances in artificial intelligence technology have resulted in the widespread use of virtual assistants across industry verticals. The intelligence technology built into these systems suggests that they can comprehend, reason, and learn. These three components are the most important in simulating a customer care agent's capacity to respond to inquiries. To help users in completing their duties, SVA systems employ a variety of interaction modalities, including text-to-text, speech-to-text, text-to-speech, and speech-to-speech, among others.
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By lowering customer service efforts, a
smart virtual assistant boosts corporate income. It also decreases the amount
of live chat traffic, provides rapid responses, and saves time. SVA also
gathers consumer data and analyses, conversation and customer satisfaction
survey results, assisting companies in improving customer and company
communication.
Smart virtual assistants are the most
human-like and intelligent digital avatars, capable of reading, understanding,
and responding to online consumer questions in real-time. By providing better
customer inquiry response using SVA, inevitably leads to lower personnel costs
for businesses. Large-scale businesses are already using intelligent virtual
assistants because they help reduce infrastructure setup costs. As a result,
the cost-effectiveness of SVA is a significant element driving its rapid
acceptance in businesses, which in turn supports the growth of the global smart
virtual assistant market.
One of the main growth factors of the global
smart virtual assistant market is the increase in smartphone usage. With the
growing popularity of smartphones, manufacturers are attempting to include
innovative and distinctive features into their products to attract more
customers. SVA-enabled applications and improved performance are among the
standout improvements. When compared to older technologies, smart virtual
assistance provides convenience as well as other benefits such as voice
recognition, natural language comprehension, and cost.
Market
Coverage
·
The market number available for – 2020-2027
·
Base year- 2020
·
Forecast period- 2021-2027
·
Segment Covered-
o By
Product
o By
User Interface
o By
End-User
·
Competitive Landscape: Alphabet INC., Amazon
INC., Apple INC., Artificial Solutions, Egain Corporation, International
Business Machines Corporation, and Nuance Communications, INC. among others.
Key
questions addressed by the report
·
What is the market growth rate?
·
Which segment and region dominates the market in
base year?
·
Which segment and region will project fastest
growth in the market?
·
How COVID-19 impacted the market?
o Recovery
Timeline
o Deviation
from pre-COVID forecast
o Most
affected region and segment
·
Who is the leader in the market?
·
How players are addressing challenges to sustain
growth?
·
Where is the investment opportunity?
·
Smart Virtual Assistance Market Report
Smart Virtual Assistance Market- Segmentation
By
Product
• Chatbot
• Smart
Speaker
By
User Interface
• Text-to-Text
• Text-to-Speech
• Automatic
Speech Recognition
By
End-User
• For
Chatbots
• For
Smart Speaker
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Smart Virtual Assistance Market– Segment by
Region
North America
·
United States
·
Canada
Europe
·
Germany
·
United Kingdom
·
France
·
Spain
·
Italy
·
Rest of Europe
Asia-Pacific
·
China
·
Japan
·
India
·
Rest of
Asia-Pacific
Rest of the World
·
Middle East &
Africa
·
Latin America
Company Profiles
·
Alphabet INC.
·
Amazon INC.
·
Apple INC.
·
Artificial Solutions
·
Egain Corporation
·
International Business Machines Corporation
·
Nuance Communications, INC.
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