North American Chatbot Market Trends, Research Report, Growth, Opportunities, Forecast 2021-2027
The North American chatbot market is
anticipated to grow at a CAGR of % during the forecast period (2021-2027).
Chatbots have gain popularity in various end-user industries such as
healthcare, food & beverages, media & entertainment, BFSI, among others
owing to the features such as reduced operation cost, fast solution, simple and
easy user interface, and many more, in North America. With the emergence of industries,
the adoption and use of chatbots are increasing which is the major factor that
is driving the growth of the region. In North America, the US is the
second-largest market for retail & e-commerce. The need for an AI-powered
Intelligent Virtual Assistant solution for customer engagement or to deliver an
enhanced shopping experience to customers has significantly risen the adoption
of chatbots. Therefore, the adoption of chatbots within the retail &
e-commerce sector would witness tremendous growth during the forecast period.
A full report of North American Chatbot Market is available at: https://www.omrglobal.com/industry-reports/north-american-chatbot-market
The presence of major chatbot providers
such as International Business Machines Corporation (IBM), Nuance
Communications, Inc., Next IT Corporation, Google Inc., is also positively
affecting the market growth in the region. These market players are investing
high in order to deploy advanced technologies in chatbot software. Moreover,
the new product launches by these market players are also propelling the market
growth. For instance, in January 2019, Ingenico Group has launched an
innovative payment-enabled chatbot for better customer experience outcomes. The
company has integrated natural language processing (NLP) from IBM Watson to
create the chatbot. Moreover, in April 2020, Google LLC has introduced an AI
chatbot also called the Rapid Response Virtual Agent Program to provide
information related to coronavirus in the COVID-19 pandemic. The company has
developed the chatbot for government agencies, healthcare, and public health
organizations, as well as travel, financial services and retail industries.
To
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Market
Coverage
·
The market number available for – 2020-2027
·
Base year- 2020
·
Forecast period- 2021-2027
·
Segment Covered-
o By
Deployment Mode
o By
Component
o By
Verticals
o By
Application
·
Competitive Landscape- Amazon Web Services
(AWS), Botsify Inc., Google LLC., IBM Corp., Microsoft Corp., MindMeld Inc.
(Cisco), Nuance Communication, Inc. Oracle, [24]7.ai, Inc., among others.
Key
questions addressed by the report
·
What is the market growth rate?
·
Which segment and region dominate the market in
the base year?
·
Which segment and region will project the fastest
growth in the market?
·
How COVID-19 impacted the market?
o Deviation
from the pre-COVID-19 forecast
o Most
affected region and segment
·
Who is the leader in the market?
·
How are players addressing challenges to sustain
growth?
·
Where is the investment opportunity?
North
American Chatbot Market Report Segment
By
Deployment Model
·
On-Premises
·
Cloud-based
By
Component
·
Solution
·
Services
By
Verticals
·
Healthcare
·
Travel and Hospitality
·
Media and Entertainment
·
Telecommunication
·
Banking & Financial Service and Insurance
(BFSI)
·
Retail and E-commerce
·
Others
By
Application
·
Customer Care
·
Branding & Advertisement
·
Data Privacy and Compliance
·
Employee Engagement and On-boarding
·
Payment Processing
·
Others
For more customized data, request for report
customization @ https://www.omrglobal.com/report-customization/north-american-chatbot-market
North
American Chatbot Market Report – Countries Covered
·
US
·
Canada
Company Profiles
·
[24]7.ai, Inc
·
Aivo (Argentina)
·
Amazon Web Services
Inc.
·
Artificial Solution
International AB
·
Botsify Inc.
·
CogniCor
Technologies Inc.
·
Contus
·
Conversica, Inc.
·
Creative Virtual
Ltd.
·
eGain Corp.
·
Google LLC.
·
IBM Corp.
·
Inbenta
Technologies Inc.
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than 90 sectors.
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after purchasing your report.
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