Asia-Pacific Chatbot Market to 2027, Future Outlook, COVID-19 Impact Analysis, Forecast 2021-2027
The Asia-Pacific chatbot market is
anticipated to grow at a CAGR of 26.5% during the forecast period (2021-2027).
The retail & e-commerce sector is one of the biggest and largest growing
sectors in Asia-Pacific. Due to increasing industrialization, large
organizations are shifting their prime interest towards online business for
expanding their global presence. The e-commerce market in Asia-Pacific was valued
at around $3.6 trillion in 2018, which is estimated to reach around $7.8
trillion in 2025. In Asia-Pacific, China is the biggest market for retail &
e-commerce due to the largest number of online shoppers. Due to increased
online shoppers, the use of chatbots by retailers to commercialize, and
marketing of their products and services and customer engagement has also
increased. Alibaba, JD.Com, Pinduoduo,
VIP.com, Tencent, among others are the major players of the e-commerce industry
in China, and the adoption of chatbots by these major players is also high. The
deployment of chatbots by large and middle enterprises to maintain their
customer relationship and solve the huge burden of queries is the factor
driving the demand for chatbots and increasing market growth. Moreover, with
the rapid expansion of information and communications technology (ICT)
infrastructures in major economies such as China and India, the chatbot market
is expected to grow further.
A full report of Asia-Pacific Chatbot Market is available at: https://www.omrglobal.com/industry-reports/asia-pacific-chatbot-market
The presence of start-ups and investment
by them for the R&D of technologies, and to fulfil market demands are also
the important factors boosting the market growth in the region. For instance,
in April 2020, Bitonic Technology Labs Inc., earlier known as the yellow
messenger has raised $20 million to meet the growing market demand for chatbots
in the region. Similarly, in November 2019, Pand.ai, Singapore based start-up
chatbot company has received seed funding of $1 million for further deployment
in chatbot technologies. Furthermore, the increasing population and rising
smartphone users in the region are forming a highly promising consumer pool for
the chatbot market. Partnership collaboration among players for business
expansion is also fuelling the market growth. For instance, in March 2018,
Haptik, an Artificial Intelligence (AI)-based chatbot platform came into a
partnership agreement with Amazon Web Services (AWS) to provide chatbot
solutions to customers in India.
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Market
Coverage
·
The market number available for – 2020-2027
·
Base year- 2020
·
Forecast period- 2021-2027
·
Segment Covered-
o By
Deployment Type
o By
Component
o By
Verticals
o By
Application
·
Competitive Landscape- Botsify Inc., Contus
Company, eGain Corp, IBM Corp., Inbenta Technologies Inc., Oracle Corp.,
Personetics Technologies, among others.
Key
questions addressed by the report
·
What is the market growth rate?
·
Which segment dominates the market in the base
year?
·
Which segment will project the fastest growth in
the market?
·
How COVID-19 impacted the market?
o Deviation
from the pre-COVID-19 forecast
o Most
affected segment
·
Who is the leader in the market?
·
How are players addressing challenges to sustain
growth?
·
Where is the investment opportunity?
Asia-Pacific
Chatbot Market Report Segment
By
Deployment Model
·
On-Premises
·
Cloud-based
By
Component
·
Solution
·
Services
By
Verticals
·
Healthcare
·
Travel and Hospitality
·
Media and Entertainment
·
Telecommunication
·
Banking & Financial Service and Insurance
(BFSI)
·
Retail and E-commerce
·
Others
By
Application
·
Customer Care
·
Branding & Advertisement
·
Data Privacy and Compliance
·
Employee Engagement and On-boarding
·
Payment Processing
·
Others
For more customized data, request for report
customization @ https://www.omrglobal.com/report-customization/asia-pacific-chatbot-market
Asia-Pacific
Chatbot Market – Countries Covered
·
China
·
India
·
Japan
·
South Korea
·
Rest of Asia-Pacific
Company Profiles
·
[24]7.ai, Inc
·
AcuvateSoftware Pvt
Ltd.
·
Amazon Web Services
·
Botsify Inc.
·
CogniCor
Technologies Inc.
·
ContusCompany
·
Creative Virtual
Ltd.
·
eGain Corp.
·
IBM Corp.
·
Inbenta
Technologies Inc.
·
Kevit Technologies
·
Oracle
·
Personetics
Technologies
·
Bitonic Technology
Labs Inc
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